What is a Hive Hub | Guidelines for Best Practices

1) What is a Hive Hub?

A Hive Hub is a real-world venue—permanent or pop-up—run with trusted Hive Hub Coordinator(s), where people can learn, onboard, and transact with Hive and HBD. It is a public-facing, neutral service point that demonstrates everyday utility (education, payments, rewards, publishing, gaming, tools) while collecting transparent Key Performance Indicator (KPI) metrics on adoption and impact.

2) Purpose & Outcomes

Primary goals

Convert local interest into new non-custodial, peer-to-peer Hive accounts and active users.
Enable HBD/Hive payments for goods/services and show live usage.
Provide regular (at least monthly) repeat, open workshops (beginner → advanced) and hands-on support.
Act as a local relay for the global community: providing real-time, on-the-ground feedback, needs, and success stories.

Measurable outcomes

New verified accounts created through the Hub.
% of newcomers who complete a first post/transaction.
HBD/Hive payment volume within the Hive Hub and at additional local businesses.
Number of trainings/workshops carried out, number of attendees, and repeat visitors.
Progression rates (e.g., first post → first payout → spending → staking → recurring usage).

3) Scope (What a Hive Hub Is / Is Not)

A physical space (café corner, co-working room, library table, shop counter, community center, mobile pop-up) with regular, published hours.
A learning + onboarding station with step-by-step guidance and printed/digital materials.
A payment demo point where HBD/Hive can be used or simulated safely.
A community node: meetups, office hours, themed clinics (creators, small business, devs).
A sporting venue where sponsored, competitive sporting events can be carried out, and Hive can be the focus (or one of the focuses). A Hive workshop can be carried out after the event to demonstrate Hive spending and earning.

Is not

A custodial wallet service or key-holding entity.
A private club that excludes the general public.
A marketing booth that only collects email leads without real onboarding.
A place that promises unrealistic returns or investment advice.

4) Operating Models (Tiers)

Tier A — Anchor Hub

Minimum 5 hrs/week open to the public, consistent location.
Persistent signage, training calendar, payment demo, metrics reporting.

Tier B — Satellite Hub (regular pop-up)

Minimum 2 events/month, recurring venues (e.g., same café).
Portable signage, quick-start station, metrics reporting.

Tier C — Micro-Hub (ad hoc)

Minimum 1 event/month (workshop or booth).
Focused on education + assisted onboarding.

Hubs can advance tiers by meeting higher standards for continuity, reporting, and outcomes.

5) Minimum Physical & Technical Requirements

Physical (variations are acceptable)

A clearly marked Hive Hub zone (poster/standee/table tent).
Seating for at least 2 visitors at a time.
Power access; safe, tidy layout; basic accessibility (step-free or assisted access).

Technical (variations are acceptable)

Stable internet (10+ Mbps recommended).
Onboarding workstation (laptop/tablet/mobile phone) + QR-capable phone for demos.
Access to recommended non-custodial tools (e.g., Hive Keychain, HiveAuth-capable apps).
Printed quick-start guides in the local language.
Optional: small POS device/phone for HBD payment demo.

6) Volunteers and Their Roles

Hub Coordinator (required): accountable for compliance, reporting, creating blogs and media documentation of the events, funds usage, and safety.
Onboarding Guide (required; can also be the Hive Hub Coordinator): teaches wallet security, first post/transaction, and earning basics.
Business Integrator (optional; can also be the Hive Hub Coordinator): supports local merchants to accept HBD/Hive.
Tech Liaison (optional; can also be the Hive Hub Coordinator): helps with app installs, 2FA, recovery planning, anti-phishing.

Volunteer Minimum Competencies

Plain-language teaching, basic crypto safety, conflict-free conduct, and local language fluency.
No financial-advice claims; clear risk and security disclaimers.
Never recommend any investment of any kind.

7) Standard Services Offered

Intro to Hive & HBD (15–30 min): what, why, real uses, do/don’t.
Safe Onboarding (20–30 min): non-custodial account creation, keys explained, backups created, phishing warnings.
First Actions (20–30 min): install wallet plugin/app; first post, comment, tip, or micro-transaction.
Merchant Basics (30–60 min): price quoting in HBD, receiving QR payments or tap to pay with Hive Debit, refunds, stable-value practices, and staking for savings with HBD.
Creator Track: posting cadence, curation, communities, basic analytics.
Follow-up Clinics: troubleshooting, key hygiene, staking/power-up concepts, second-device setup.

8) Onboarding Flow (Non-Custodial by Default)

Visitor scans Hub QR code → landing page with local language materials and safety notes.
Account creation via recommended non-custodial flows (e.g., Hive Keychain/HiveAuth).
Carry out “Proof of Person” using checkinwith.xyz.
Key handling: user writes/prints and stores keys; the Hub does not store or photograph keys.
Activation: minimal delegation for initial RC (if used) with expiry noted.
First transaction/post completed on-site where possible.
Take-home kit: new user is shown links to tasks of #journeyofahivean so that the user can learn Hive while they earn; links to starter communities.

9) Payments & Business Integration

Encourage HBD as a stable medium for small payments.
Provide signage/sticker (“HBD Accepted Here”); QR flow for accepting payments from a recognized Point of Sale provider such as “Hivedebit.com,” “Distriator.com,” “V4V.app,” “Hive Keychain Store,” or another Hive-based POS system.
Optional: bundle offers (e.g., coffee discount for HBD payment) — initial purchases funded by pre-approved Hive Hub micro-grants with clear receipts (pre-approval shall be done with the Hive Hub Coordination Committee).
Regularly report on the number and amounts of HBD/Hive transactions and amount spent at the business (no personal data beyond voluntary merchant name/consent).

10) Safety, Ethics, and Neutrality

Non-custodial only; no taking custody of user funds or keys.
Informed consent for any metrics; never collect private keys or seed phrases.
Neutral stance on tokens/projects; no exclusivity deals; Hive Hub Coordinator and Hive Hub owner shall disclose any affiliations.
No investment advice; share risk and scam-avoidance basics.
Youth policy: under-14-year-olds require a guardian to create accounts (if permitted locally).
Local law compliance: tax receipts for funded purchases; follow venue rules.

11) Branding & Presentation

Use the Hive Hub name with standardized visual pack (“HBD Accepted Here” and “Hive Hub” logo, colors, table signs, window stickers).
Display: “Non-custodial onboarding. We never hold your keys.”
Show clear links to official Hive resources and tool authorship where relevant.
Keep the space tidy.

12) Data, Privacy & Reporting

Metrics:
Record data such as: how many workshop sessions run, attendee count, number of accounts created, number of events held, HBD/Hive volume spent at the business(es), and number of new merchants enabled.
Quarterly public report: number of activities/workshops run and details, amount spent, outcomes vs. targets, new targets for upcoming quarter; add videos and photos of events, signage/space (with consent); share media, lessons learned, and workshop/learning packages for other Hive Hubs to use or benefit from.

13) Funding Use & Limits

Eligible spending: signage, print materials, venue fees for workshops, basic equipment (standee, tablet, low-cost POS), small hospitality (water/coffee), merchant onboarding costs (stickers, QR prints), accessibility aids, cost for attendee to purchase a small, low-cost product from the business to demonstrate HBD utility and cashback capabilities in a real business.
Ineligible: speculative trading, custody services, loan schemes, high-value gear, travel beyond local catchment (unless pre-approved for outreach).
Per-project cap: ≤ $3,000 per year; typical micro-grant $200–$1,000 per event.
Receipting required for all purchases; unused funds returned or rolled with approval.

14) KPIs & Quality Standards

Core KPIs

Number of accounts created.
Number of check-ins via checkinwith.xyz.
30-day retention: % returning to post, vote, or transact.
HBD/Hive transaction counts & volume with participating merchants.
Events held and attendance; repeat vs. first-timers.
Number of business/merchant integrations.
Comparison of actual vs. projected KPIs for the following quarter.

Quality standards

90% of attendees receive non-custodial key training.
Clear safety signage visible at all times.
Individual workshops and quarterly reports submitted on time, with funding reconciled to receipts.
Venue is welcoming, safe, and respectful; accessibility is considered.
Hive Hub returns funding once revenue increases as a result of Hive Hub workshops (should return at least 80% of last year’s Hive Hub funding to proceed to next year).
% of revenue powered up (10% minimum).

15) Governance & Compliance

Each Hub is tied to a Hive Hub Coordinator account (public on-chain statement from Hive Hub owner and Hive Hub Coordinator).
Accept random spot checks: surprise visits (if applicable), remote audits of receipts and materials.
Conflict of interest: disclose if a grantee is staff/owner of tVenuenue or a merchant; decisions reviewed by independent committee members.
Escalation: complaints channel; temporary suspension for non-compliance; remediation path.
Follows guidance where possible from the Hive Hub Committee, particularly when related to standardization of working practices.

16) Accessibility & Inclusion

Provide plain-language materials in the local language; avoid jargon.
Ensure seating and clear pathways; assist if step-free access is limited.
Respect local cultural norms and zero tolerance for harassment.

17) Certification & Badging

Certified Hive Hub (Tier A/B/C) badges issued after setup review by the Hive Hub Committee and Hive Hub Coordinator.
Annual renewal based on meeting KPIs, reports, and conduct.
Specialist Badges (optional): Merchant-Ready, HBD Accepted Here, Spend Crypto, Get Cashback, Creator Track, Developer Clinics, Youth Education.

18) Setup Checklist (Pass/Fail Acceptance)

[Venue identified; hours published for next 60 days.
[ ] Signage + quick-start packs printed.
[ ] Educational materials available and up to date.
[ ] Devices tested with Hive Keychain/HiveAuth.
[ ] Metrics template for KPI reporting available and Venue.
[ ] Monthly events scheduled (≥1 event for Tier C; ≥2 events for Tier B; weekly workshop hours for Tier A).
[ ] Merchant candidate list (≥1 for Tier B/A).
[ ] Reporting drive/folder created; photos and videos of events saved.

19) Example vs. Non-Example

Example: A café dedicates a table “Hive Hub,” runs weekly clinics, accepts HBD for drinks, onboards 20 locals/month, files quarterly reports with photos and anonymized counts. Non-Example: A crypto trader offers to “manage wallets,” holds customer keys, and posts no public hours or reports.

20) Sustainability & Handovers

In the case where a Hive Hub Coordinator moves on or leaves a Hive Hub, they should carry out a handover with a new Hive Hub Coordinator, whom they are responsible for identifying before they leave. The following is a minimum list of handover deliverables that the Hive Hub Coordinator should carry out with their replacement:

Document and introduce local partners (schools, clubs, shops, etc.) to the new Hive Hub Coordinator to reduce churn and increase continuation.
Train at least one deputy who can temporarily cover the Hive Hub Coordinator.
Keep materials open-licensed so other Hubs can reuse and translate.
Plan cost-neutral days (merchant sponsorships, in-kind venue support).

One-sentence definition for reuse:

A Hive Hub is a community-run, non-custodial, real-world venue that educates, onboards, and enables HBD/Hive transactions—measured by transparent, public KPIs and operated to consistent safety, neutrality, and reporting standards.

This initiative is supported by:

@starkerz
@buttcoins
@theycallmedan
@ura-soul
@meno
@eddiespino

Images created with AI using Canva Pro.