I have been experiencing an issue with my alternate account when trying to make transactions using the Hive Keychain app. Every time I attempt a transaction, I receive an error message, despite having correctly entered both the private posting key and the active key. I have double-checked that the keys are accurate, yet the problem persists. This has made it difficult for me to fully utilize the account for gaming and other activities on the Hive blockchain.
Interestingly, I can still access Hive-based apps through the Keychain app on my Android device without any issues. This indicates that the app is functioning properly to some extent, which leads me to believe that the problem might not be entirely with my phone. However, it remains unclear whether the issue stems from the Hive Keychain app, my device, or perhaps a specific issue tied to this alternate account.
What adds to my confusion is the fact that I am able to send both Hive and HBD from the alternate account to my main account without any problem. These transactions go through successfully, which suggests that the active key is working and recognized. This makes the situation more puzzling, especially when trying to interact with Hive-Engine or perform in-game transactions.
I hope this issue can be resolved soon, as I would like to continue using my alternate account efficiently. I believe there may be a technical glitch or misconfiguration causing the transaction errors. A clear diagnosis from the Hive Keychain team would be very helpful.
I am planning to invest in various tokens on Hive-Engine, and having reliable access to my alternate account is essential. Ensuring that all functionalities are working properly will give me the confidence to proceed. Thank you for your attention and assistance.